Terms of sale

Terms and Conditions

Welcome to Maison Elara Paris! These terms and conditions outline the rules and regulations for purchasing products from our online store. By accessing or purchasing from our website, you agree to comply with these terms.

1. General Information

Maison Elara Paris specializes in selling summer dresses. All products are subject to availability, and prices are listed in euros (€), including applicable taxes, unless otherwise stated.

2. Orders

  • To place an order, you must provide accurate and complete personal and payment information.
  • All orders are subject to acceptance by Maison Elara Paris. You will receive a confirmation email once your order is processed.
  • We reserve the right to cancel orders for reasons such as product unavailability, errors in pricing, or suspected fraudulent activity.

3. Pricing and Payment

  • Prices listed on our website are accurate at the time of display. We reserve the right to modify prices at any time without notice.
  • Payments are accepted via secure payment methods provided at checkout.
  • You are responsible for any additional fees, such as customs duties, applicable in your country.

4. Shipping and Delivery

  • We ship worldwide. Delivery times and shipping fees vary depending on the destination and shipping method selected.
  • Once your order is dispatched, you will receive a confirmation email with tracking information (if applicable).
  • Maison Elara Paris is not responsible for delays caused by customs, carriers, or other unforeseen circumstances.

5. Returns and Refunds

  • We offer a 30-day return policy. You have 30 days from the date of receipt to request a return.
  • Items must be returned in their original condition, unworn, with tags, and in the original packaging.
  • Return shipping costs are the responsibility of the customer.
  • Refunds will be processed within 10 business days of receiving the returned item.

6. Product Description and Availability

  • We make every effort to accurately display product descriptions, colors, and images. However, slight variations may occur due to photography or screen settings.
  • We reserve the right to discontinue or modify products at any time without notice.

7. Intellectual Property

All content on our website, including images, text, logos, and graphics, is the property of Maison Elara Paris and protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability

Maison Elara Paris shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

9. Governing Law

These terms and conditions are governed by the laws of France. Any disputes shall be resolved exclusively in the French courts.

10. Contact Us

For any questions or concerns, you can reach us at:
Email: contact@maisonelaraparis.com
Address: 13 Rue Juliette Lamber, 75017, Paris, France